How to capture the attention and loyalty of Gen Z consumers

  • Leverage channels and people Gen Z trusts
  • Social media, recommendations, podcasts, and influencers are key sources of information for Gen Z
  • Optimize peer referral programs, authentic influencer content, and exclusive offers
  • Rakuten’s Refer-a-Friend program taps into word-of-mouth recommendations
  • Peloton’s ad campaign uses Instagram influencers for genuine reviews
  • Comcast’s exclusive offer and student ambassadors drive subscriptions
  • Marketers need to embed themselves in Gen Z’s world and leverage word-of-mouth and exclusive offers

Earning Gen Z’s business starts with leveraging the channels and people they trust. According to a recent survey, social media, recommendations from friends and family, podcasts or video content, and influencer endorsements are the top ways Gen Z discovers new brands. These sources all have one thing in common – they leverage the trust of people that Gen Z personally knows. To win over Gen Z shoppers, marketers must optimize peer referral programs, authentic influencer content, and exclusive offers. Rakuten’s Refer-a-Friend program is a great example of tapping into word-of-mouth recommendations. Peloton’s ad campaign for its new treadmill uses Instagram influencers to provide genuine reviews. Comcast’s exclusive offer for student customers, along with student ambassadors, drives subscriptions. Marketers need to embed themselves in Gen Z’s world, capitalize on word-of-mouth, and leverage exclusive offers to turn Gen Z shoppers into loyal customers.

Factuality Level: 3
Factuality Justification: The article provides relevant information about how to target Gen Z consumers through channels they trust, such as social media, recommendations, podcasts, and influencer endorsements. However, the article is heavily focused on promoting SheerID and specific companies like Rakuten, Peloton, and Comcast, which may bias the information presented. The article lacks diverse perspectives and could be seen as promotional rather than purely informative.
Noise Level: 2
Noise Justification: The article provides relevant information on how to target Gen Z consumers through channels they trust, such as social media, recommendations, and influencer endorsements. It offers specific examples and strategies for brands to leverage peer referral programs, authentic influencer content, and exclusive offers. The content is focused, supported by data from SheerID surveys, and provides actionable insights for marketers.
Financial Relevance: No
Financial Markets Impacted: No
Presence Of Extreme Event: No
Nature Of Extreme Event: No
Impact Rating Of The Extreme Event: No
Rating Justification: The article does not pertain to financial topics and does not describe any extreme events. It focuses on marketing strategies to target Gen Z consumers.

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