In-store Preferences and Tech Demands Revealed

  • Over 52% of UK shoppers prefer in-store shopping over online due to product viewing
  • 45% feel more reassured making decisions in physical stores
  • 40% want AR technology for virtual product testing
  • 32% seek AI chatbots for instant answers
  • Omnichannel experience crucial for retailers’ survival

A survey by PushON found that over half of UK shoppers prefer in-store shopping due to product viewing, with 45% feeling more reassured making decisions in physical stores. 40% want AR technology for virtual testing, while 32% desire AI chatbots for instant answers. Omnichannel experience is crucial for retailers’ survival.

Factuality Level: 8
Factuality Justification: The article is based on a survey conducted by PushON with clear findings and statistics presented in an organized manner. It provides insights into consumer preferences for online and offline shopping experiences and includes relevant quotes from the managing director of PushON to support the findings.
Noise Level: 3
Noise Justification: The article provides relevant information about consumer preferences and expectations for online and offline shopping experiences, as well as insights from an industry expert. It offers actionable suggestions for retailers to improve their omnichannel strategies. However, it could benefit from more in-depth analysis or data on the impact of these trends on businesses and the economy.
Financial Relevance: Yes
Financial Markets Impacted: Retail industry
Financial Rating Justification: The article discusses consumer preferences and expectations in online and offline shopping experiences, which can impact retailers’ investment decisions and potentially affect their sales and revenue.
Presence Of Extreme Event: No
Nature Of Extreme Event: Other
Impact Rating Of The Extreme Event: No
Extreme Rating Justification: No extreme event mentioned in the article

Reported publicly: www.retailsector.co.uk