Teenagers Kicked Out While Christmas Shopping

  • The Range bans under-18s from shopping alone in its stores
  • Two 17-year-olds were kicked out for shopping without an adult
  • Mother complains on Facebook group ‘Restoring Rhyl’
  • No mention of age restriction on website
  • Policy aims to ensure a pleasant in-store experience

Homewares retailer The Range has implemented a new policy banning under-18s from shopping alone in its stores due to the products on sale. This decision led to a backlash after two 17-year-olds were removed from the Rhyl store while purchasing Christmas presents. The teens’ mother, Karen Jayne, posted about the incident on the ‘Restoring Rhyl’ Facebook group, stating her sons felt embarrassed. She also contacted the store to make an official complaint. Interestingly, The Range’s website does not mention any age restrictions for shoppers, only referring to age restrictions for specific product purchases. A spokesperson explained that customer satisfaction is a priority and the policy is intended to create a pleasant in-store experience for most customers, similar to other retailers.

Factuality Level: 7
Factuality Justification: The article provides accurate information about The Range’s decision to ban under-18s from shopping alone in its stores and includes quotes from the affected individuals and a statement from the company. However, it could provide more context on why this policy was implemented and mention other retailers with similar policies.
Noise Level: 5
Noise Justification: The article focuses on a specific incident involving two teenagers being kicked out of a store and their mother’s complaint, with no broader context or analysis provided.
Financial Relevance: Yes
Financial Markets Impacted: The Range (company)
Financial Rating Justification: This article discusses a policy change implemented by The Range, a homewares retailer, which may impact its customer base and potentially affect the company’s reputation. This could have financial implications for the business.
Presence Of Extreme Event: No
Nature Of Extreme Event: Other
Impact Rating Of The Extreme Event: Minor
Extreme Rating Justification: There is no extreme event in the text, only a store policy change regarding age restrictions for under-18s shopping alone.

Reported publicly: www.retailsector.co.uk