Online Grocery Order Disruptions Fixed
- Tesco resolves website glitch affecting online shoppers
- Issues with completing online orders
- Over 200 faults logged on Downdetector.com
- Customers from Surrey and Scotland affected
- Problem resolved by 5:00 PM
Tesco has recently experienced a website glitch that caused issues for customers attempting to place online grocery orders. The problem began around 9:30 AM and affected users of both the Tesco app and website, with some customers reporting up to 20 items marked as out of stock during checkout. The supermarket confirmed by 5:00 PM that the issue had been resolved. Customers faced frustration as basic grocery items such as bread and milk were unavailable. Downdetector.com reported over 200 faults logged by 2:00 PM.
Factuality Level: 7
Factuality Justification: The article provides accurate and objective information about the website glitch experienced by Tesco customers and the resolution of the issue. It also mentions a related security initiative by the company. However, it includes unrelated information about Haribo’s store opening which is not relevant to the main topic.
Noise Level: 3
Noise Justification: The article provides relevant information about a specific issue with Tesco’s website and the resolution of that issue, as well as mentioning a new security hub investment by the company. However, it also includes unrelated information about Haribo opening a store which does not contribute to the main topic.
Financial Relevance: Yes
Financial Markets Impacted: No
Financial Rating Justification: The article discusses a website glitch at Tesco, which is a major supermarket chain, causing disruptions for customers attempting to place online grocery orders. Although it does not directly impact financial markets or companies, it is relevant to the financial aspect of the company’s operations and customer experience.
Presence Of Extreme Event: No
Nature Of Extreme Event: Other
Impact Rating Of The Extreme Event: Minor
Extreme Rating Justification: There is no extreme event in the text and the issue with Tesco’s website was resolved quickly, causing minor inconvenience to customers.
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