Intu Reports 7.7% Drop in Rental Income Amid Challenging First Half, Launches Transformational Strategy
Intu, owner of major shopping centers like Manchester's Trafford Centre and Essex's Lakeside, reports a 7.7% drop in net...
customer service
WHSmith Ranks Last in Which? Retail Survey, Specialist Shops Excel
In a recent survey by Which?, WHSmith ranked last among UK high street shops, with customers criticizing its value...
UK Fashion Retail Loyalty: A Growing Challenge for Brands
In a recent study by Ello Media, 42% of UK consumers show no loyalty towards any fashion retailer. Poor...
B&Q Streamlines Management for Enhanced Customer Experience
DIY retailer B&Q plans to enhance customer experience by transferring 1,750 employees to shop floor positions, increasing customer-facing staff...
John Lewis and Waitrose Embrace New Branding with ‘& Partners’
In a historic move, John Lewis and Waitrose have added '& Partners' to their business names, recognizing their 83,000...
PetDen Opens at Tesco Extra: Expert Grooming Services for Pets While Shoppers Shop
In a unique partnership, The PetDen is now offering pet grooming services for Tesco shoppers at their car park...
Boohoo Sees £183.6m Revenue Jump, Expects 40% Growth in Full Year
Boohoo, an online fashion retailer, has seen a 53% increase in total revenue during the first quarter of their...
Discount Retailer Poundland Fights Back Against Train Operator Thameslink in Twitter Feud
In a Twitter spat, train operator Thameslink and retailer Poundland exchanged barbs over service quality after a passenger complained...
WH Smith Ranks as UK’s Worst Retailer in Which? Survey
In a recent survey by consumer group Which?, WH Smith was named the UK's worst-rated retailer with a 58%...