Crackdown on membership sharing backfires

  • Pret A Manger refunds subscribers after crackdown on membership sharing
  • Subscribers must now log in to the app instead of using QR code
  • Technical issues with the app leave some subscribers unable to claim free drinks
  • Frustrated customers express grievances on social media
  • Pret A Manger offers refunds to affected subscribers

Pret A Manger has been forced to refund some of its subscribers after a crackdown on membership sharing left many unable to use its app. Subscribers wanting to access their Club Pret perk of up to five barista-made drinks daily must now log in to the app instead of using the QR code in their Apple Wallet under new rules that came into effect last month. However, some subscribers have reported technical issues with the app, preventing them from claiming their free drinks. Frustrated customers have taken to social media to express their grievances. Pret A Manger has now refunded affected subscribers and assures that the app is functioning normally.

Factuality Level: 2
Factuality Justification: The article contains unnecessary background information, tangential details, and personal opinions presented as facts. It also includes some exaggerated reporting and repetitive information. The focus on frustrated customers’ social media posts and their grievances adds to the sensationalism rather than providing a clear and objective report on the issue.
Noise Level: 3
Noise Justification: The article provides relevant information about Pret A Manger refunding subscribers due to changes in their membership sharing policy. It includes quotes from frustrated customers and a response from a Pret spokesperson. However, there is some repetitive information and unnecessary details that do not add much value to the main topic.
Financial Relevance: No
Financial Markets Impacted: No
Presence Of Extreme Event: No
Nature Of Extreme Event: No
Impact Rating Of The Extreme Event: No
Rating Justification: The article does not pertain to financial topics and does not describe any extreme events.

Reported publicly: www.retailgazette.co.uk