Online Issues Resolved for Retailers

  • M&S and Asda faced online issues due to global Microsoft outage
  • Microsoft 365 users experienced problems with their websites yesterday evening
  • Azure cloud computing platform saw degradation of some services
  • Issues caused by DNS problems, similar to Amazon Web Services outage last week
  • Outage resolved and online shopping restored for customers

Marks & Spencer (M&S) and Asda experienced online issues due to a global outage affecting various companies’ websites, including problems with Microsoft 365 services. The technology giant attributed the issue to DNS problems that also impacted Amazon Web Services last week. M&S and Asda apologized for the temporary unavailability of their websites and assured customers that online shopping is now back to normal. This comes after both retailers faced cyber-attacks earlier this year.

Factuality Level: 8
Factuality Justification: The article provides accurate and objective information about the global Microsoft outage affecting M&S and Asda’s websites, as well as other companies. It explains the cause of the issue (DNS issues) and how it was resolved. However, there is a brief mention of previous cyber-attacks on M&S which could be considered tangential to the main topic.
Noise Level: 4
Noise Justification: The article provides relevant information about a global Microsoft outage affecting M&S and Asda’s websites but lacks in-depth analysis or actionable insights. It also mentions past incidents without providing new knowledge or solutions.
Financial Relevance: Yes
Financial Markets Impacted: Microsoft, M&S, and Asda
Financial Rating Justification: The article discusses a global Microsoft outage that affected various companies’ websites, including M&S and Asda, which impacted their online operations. This can have financial implications for the affected companies as it disrupts their business activities and potentially affects customer experience.
Presence Of Extreme Event: Yes
Nature Of Extreme Event: Technological Disruption (cyber-attacks)
Impact Rating Of The Extreme Event: Minor
Extreme Rating Justification: The article mentions a global Microsoft outage that affected various companies’ websites, including M&S and Asda. Although it caused temporary inconvenience for customers, the issue was resolved quickly and had minimal long-term consequences.

Reported publicly: www.retailgazette.co.uk