Maximizing Productivity and Satisfaction in Retail, Restaurants, and Hospitality
- 80% of the global workforce is ‘deskless’
- Deskless workers are crucial for customer experience
- Increased use of enterprise applications leads to wasted time
- Frontline workers need intuitive technology
- Point B’s deskless worker app streamlines tasks and training
Deskless workers, comprising 613 million employees across retail, restaurants, and hospitality, face increasing demands as foot traffic returns to pre-pandemic levels. With the average worker using 6 enterprise applications daily, time spent navigating these tools leads to a loss of 62 days per year. To address this challenge, Point B offers an intuitive app that consolidates training, task management, scheduling, and HR systems for seamless employee experience and improved customer interactions.
Factuality Level: 8
Factuality Justification: The article provides accurate information about the deskless workforce, their challenges, and how technology can help them improve productivity and customer experience. It cites data and statistics to support its claims and discusses a specific solution (Point B’s app) that addresses these issues.
Noise Level: 4
Noise Justification: The article provides relevant information about the challenges faced by deskless workers and how technology can help them improve productivity and customer experience. It also highlights the importance of user-centric design in creating efficient systems for these workers. However, it contains some promotional content for Point B’s app, which slightly increases the noise level.
Financial Relevance: Yes
Financial Markets Impacted: Retail, restaurant, and hospitality industries
Financial Rating Justification: The article discusses the impact of technology on frontline workers in various industries and how it affects their productivity and customer interactions. This can have financial implications for companies in these sectors as they strive to improve efficiency and meet increasing consumer demands.
Presence Of Extreme Event: No
Nature Of Extreme Event: Other
Impact Rating Of The Extreme Event: Minor
Extreme Rating Justification: There is no extreme event mentioned in the article. The focus of the article is on the challenges faced by deskless workers and how technology can help them improve their productivity and customer interactions.
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