Charity Scope Calls for Accessibility Improvements
- Disabled people face difficulties in online shopping due to inaccessible websites and apps
- Scope claims businesses are missing out on potential customers and revenue by not making their platforms accessible
- 47% of disabled respondents had difficulty navigating websites, 34% faced issues with registration, and 45% struggled with CAPTCHA puzzles or checkout requirements
- 98% of top one million websites have inaccessible homepages according to WebAIM’s evaluation
- Scope urges businesses to prioritize accessibility for the UK’s 14 million disabled people with a collective spending power of £274bn annually
A disability charity, Scope, has claimed that disabled customers are being shut out of the digital world due to inaccessible websites and apps. The organization states that businesses are missing out on potential revenue from this market segment. In a survey conducted by Open Inclusion for Scope, over 200 disabled individuals reported difficulties navigating websites (47%), registering online (34%), and using CAPTCHA puzzles or checkout requirements (45%). The charity argues that inclusive design benefits everyone and could lead to increased revenue. With a collective spending power of £274bn, the UK’s 14 million disabled people are being excluded from online shopping opportunities.
Factuality Level: 8
Factuality Justification: The article provides accurate information from a reputable source (Scope charity) and presents it in an objective manner without any significant digressions or misleading statements. It includes relevant data from surveys and research to support its claims about the challenges faced by disabled people when using websites and apps. The article also offers a clear call-to-action for businesses to improve accessibility, which can benefit both disabled customers and the businesses themselves.
Noise Level: 3
Noise Justification: The article provides relevant information on the challenges faced by disabled individuals when using inaccessible websites and apps, and highlights the potential economic benefits of making them more accessible. It also includes data from surveys and research to support its claims. However, it could benefit from a more in-depth analysis of the issue and potential solutions beyond urging businesses to make their platforms more accessible.
Financial Relevance: Yes
Financial Markets Impacted: Disabled consumers and businesses
Financial Rating Justification: The article discusses the financial impact of inaccessible websites on both disabled individuals and businesses, highlighting the potential loss of billions of pounds due to inaccessibility issues.
Presence Of Extreme Event: No
Nature Of Extreme Event: Other
Impact Rating Of The Extreme Event: Minor
Extreme Rating Justification: This article discusses the issue of inaccessible websites and apps for disabled people, which can be frustrating and exclude them from online shopping. However, it does not mention an extreme event.
www.retailsector.co.uk