Study Reveals Head Office Cuts Over Frontline Staff

  • Research shows head office jobs more likely to be cut due to national living wage increases
  • 52% of companies prioritize keeping front-line staff over head office employees
  • National living wage for over 25s increased from £7.50 to £7.83 on April 1st
  • Foot Anstey’s Patrick Howarth explains the shift in focus towards customer experience

A recent study by Foot Anstey has found that companies are more likely to cut head office jobs rather than front-line staff due to the increase in the national living wage. The research discovered that 52% of businesses would prioritize retaining their front-line employees and make adjustments to headcount. With the national living wage for over 25s rising from £7.50 to £7.83 on April 1st, affecting around two million workers, Patrick Howarth, Head of Retail at Foot Anstey, explained that this trend is due to the growing importance of creating a unique customer experience through staff engagement. He added that businesses are adapting to meet the demands of modern workers for flexible working.

Factuality Level: 8
Factuality Justification: The article provides relevant information about the impact of the increase in national living wage on job losses and includes quotes from an expert in the field. It also presents new research findings and discusses the shift towards prioritizing front-line staff over head office employees. However, it could be improved by providing more context or statistics to support the 50/50 split claim about adapting to flexible working.
Noise Level: 3
Noise Justification: The article provides relevant information about the impact of the national living wage increase on job losses in head offices and includes insights from a retail expert. However, it could benefit from more data or examples to support its claims and explore the consequences for affected employees and businesses.
Financial Relevance: Yes
Financial Markets Impacted: Companies
Financial Rating Justification: The article discusses the impact of the national living wage increase on companies and their staffing decisions, which can affect their financial operations and costs.
Presence Of Extreme Event: No
Nature Of Extreme Event: No
Impact Rating Of The Extreme Event: No
Extreme Rating Justification: No extreme event mentioned in the article.

Reported publicly: www.retailsector.co.uk