GCA Calls for Action Amid Low Compliance Scores

  • Amazon faces formal investigation by Groceries Code Adjudicator
  • GCA’s annual survey reveals low compliance score
  • Compliance score drops from 59% to 47%
  • Amazon urged to take swift action and monitor changes
  • Suppliers encouraged to report issues confidentially

Amazon is facing a formal investigation from the Groceries Code Adjudicator (GCA) due to low compliance scores in its treatment of grocery suppliers. The GCA’s annual survey found that less than half of respondents believe Amazon complies with the Groceries Supply Code of Practice, leading to a drop in perceived compliance from 59% to 47%. The GCA has urged Amazon to take swift and comprehensive action to address these issues and monitor changes made. Amazon has committed to improving its supplier experience by introducing robust compliance procedures and making further changes, such as faster time-frames for resolving financial disputes and strengthened account management support for smaller suppliers.

Factuality Level: 8
Factuality Justification: The article provides accurate information about Amazon’s low compliance score in the GCA survey and mentions the company’s commitment to improving its relationship with suppliers. It also includes a statement from an Amazon spokesperson addressing the issue. However, there is a brief unrelated mention of Harrods at the end which could be considered as a digression.
Noise Level: 3
Noise Justification: The article provides relevant information about Amazon’s compliance issues with the Groceries Code Adjudicator and its commitment to improving supplier relationships. It also mentions specific actions taken by Amazon to address these concerns. However, it briefly diverts into unrelated content about Harrods celebrating 175 years of trading which is not directly related to the main topic.
Financial Relevance: Yes
Financial Markets Impacted: Amazon’s stock price and reputation
Financial Rating Justification: The article discusses Amazon, a major company in financial markets, facing an investigation for potential non-compliance with the Groceries Supply Code of Practice. This could impact its reputation and potentially affect its financial performance.
Presence Of Extreme Event: No
Nature Of Extreme Event: Other
Impact Rating Of The Extreme Event: No
Extreme Rating Justification: There is no extreme event in the text.

Reported publicly: www.retailgazette.co.uk www.wsj.com