Retailer’s online and in-store operations affected

  • Carpetright unable to trade online or in-store following cyber attack
  • Hackers targeted the company’s head office in Essex
  • Customers unable to place orders since last Thursday
  • Staff unable to access payroll information
  • No customer or employee data taken
  • Carpetright hoping to resume trading by Wednesday
  • Joining other retailers hit by cyberattacks

Carpetright has been unable to trade online or in-store for almost a week following a cyber attack. Hackers targeted the flooring specialist’s head office in Essex, last week, causing systems to be taken down. Customers have been unable to place orders on the website or in any of the 400 shops since last Thursday. The company’s 3,000 workers have also been affected, with no access to payroll information. However, no customer or employee data was taken. Carpetright is working to resume trading by Wednesday. This cyber attack adds Carpetright to the list of retailers hit by similar incidents, including Boots, WHSmith, and JD Sports.

Factuality Level: 8
Factuality Justification: The article provides a clear and factual account of the cyber attack on Carpetright, including details about the impact on the company’s operations and employees. It includes statements from the company’s spokesperson and reports from staff, maintaining a neutral and informative tone throughout.
Noise Level: 3
Noise Justification: The article provides relevant information about a cyber attack on Carpetright, including details about the impact on the company’s operations and employees. It also mentions other retailers that have been affected by cyber attacks in the past. However, the article lacks in-depth analysis, scientific rigor, and actionable insights. It stays on topic and supports its claims with statements from company representatives.
Financial Relevance: Yes
Financial Markets Impacted: Carpetright
Presence Of Extreme Event: Yes
Nature Of Extreme Event: Technological Disruption (cyber-attack)
Impact Rating Of The Extreme Event: Moderate
Rating Justification: The article describes a cyber attack on Carpetright, a flooring specialist retailer. The cyber attack has resulted in the inability to trade online or in-store for almost a week, impacting the company’s operations and potentially its financial performance. The nature of the extreme event is a technological disruption caused by a cyber attack. The impact rating is moderate as it affects the company’s ability to generate revenue and disrupts its operations, but there is no mention of significant long-term consequences or widespread displacement.

Reported publicly: www.retailgazette.co.uk