Retail Giant’s Site Back Online Amid Ongoing Fallout
- M&S website back online after service outage
- Outage due to maintenance reasons
- Cyber attack by hacking group Scattered Spider
- Online orders to resume in July
Marks & Spencer (M&S) has restored its website following a service outage that occurred on Wednesday evening. Visitors to the site were met with a message stating ‘Sorry, you can’t browse the site currently. We’re making some updates and will be back soon.’ The BBC reported. As of Thursday morning, M&S’s food and fashion platform has resumed operations for customers. The retailer confirmed that the outage was due to maintenance work. An M&S spokesperson explained: ‘Our website is open for browsing. As we work to get things back to normal for our customers, we are doing some overnight updates.’ M&S had suspended online orders towards the end of last month after being targeted by ransomware attack from hacking group Scattered Spider on its IT network. The retail giant anticipates resuming online orders at the beginning of July.
Factuality Level: 8
Factuality Justification: The article provides accurate and relevant information about the website outage and its cause, citing a specific hacking group responsible for the attack. It also mentions the expected resumption of online orders. However, it contains some redundant information and ends abruptly without a clear conclusion.
Noise Level: 6
Noise Justification: The article provides basic information about an online service outage and its resolution but lacks in-depth analysis or actionable insights.
Financial Relevance: Yes
Financial Markets Impacted: Yes
Financial Rating Justification: The article discusses a cyber attack on M&S’s IT network, which impacted their online operations and potentially affected their sales. This has financial relevance as it affects the company’s revenue and customer experience. The expected resumption of online orders in July may also have an impact on their financial performance.
Presence Of Extreme Event: No
Nature Of Extreme Event: No
Impact Rating Of The Extreme Event: Minor
Extreme Rating Justification: There is no extreme event in the text and it mainly discusses a temporary website outage due to maintenance and cyber attack, which had minimal impact.
www.retailgazette.co.uk