Discount Retailer Accused of Rating Manipulation on Employee Review Site

  • B&M accused of attempting to boost Glassdoor rating
  • Glassdoor posted an alert on B&M’s page after finding evidence of manipulation
  • A zero-tolerance approach to artificial review rankings according to a spokeswoman
  • B&M removed from UK’s FTSE 100 due to share decline

B&M, the discount retailer, has been accused of attempting to artificially inflate its rating on Glassdoor, a popular employee review website. The site posted an alert at the top of B&M’s page after discovering evidence of aggressive efforts to boost the employer ranking for the chain. Glassdoor only issues such alerts when it detects particularly aggressive attempts by employers or others to influence or manipulate reviews. A spokeswoman for B&M stated that the company has a zero-tolerance policy on artificial rankings and has implemented new policies and procedures to prevent such practices, aiming to have the alert removed. Recently, B&M was removed from the UK’s FTSE 100 due to a 21% share decline over three months, resulting in an adjusted operating profit fall of 1.8% to £258m in six months ending September 28th.

Factuality Level: 8
Factuality Justification: The article provides accurate and relevant information about B&M being accused of attempting to manipulate its Glassdoor rating and the company’s response to the issue. It also mentions the retailer’s recent financial performance and its removal from the FTSE 100 index. However, it lacks some details on the specific methods used to inflate ratings and provides a vague outlook for the future.
Noise Level: 4
Noise Justification: The article provides some relevant information about B&M being accused of attempting to manipulate its Glassdoor rating and the company’s response, but it lacks in-depth analysis or actionable insights. It also briefly mentions the retailer’s financial performance and future challenges without providing much context or evidence.
Financial Relevance: Yes
Financial Markets Impacted: Yes
Financial Rating Justification: The article discusses B&M’s financial performance and its removal from the UK’s FTSE 100 due to a drop in share price, as well as its operating profit falling. This impacts the company’s stock value and market position.
Presence Of Extreme Event: No
Nature Of Extreme Event: No
Impact Rating Of The Extreme Event: No
Extreme Rating Justification: There is no extreme event in the text and it’s not the main topic.

Reported publicly: www.retailgazette.co.uk